Terms & Conditions

Operator

LoveKameleon is operated by:

• Gunsu Pancar
• Email: info@lovekameleon.com

("LoveKameleon", "we", "us", or "our").

By creating an account or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use LoveKameleon.

1. What LoveKameleon Is

LoveKameleon is a private roleplay and communication application for adults who are already in a relationship.

The Service may allow linked partners to:

• use fictional personas;
• communicate through different persona combinations;
• exchange messages and images;
• send visual questions;
• use Sparks and other playful conversation features; and
• access Premium functionality.

LoveKameleon is not a dating marketplace and is not intended to introduce users to strangers.

The Service is provided for entertainment, communication and consensual interaction between adults. It is not relationship counselling, therapy, medical advice or other professional advice.

2. Adults Only

You must be at least 18 years old and legally capable of entering into these Terms.

By using the Service, you represent that:

• you are at least 18;
• the information you provide is accurate;
• you are legally permitted to use the Service; and
• your use complies with applicable law.

If we reasonably believe an account belongs to a person under 18, we may restrict or terminate it.

3. Your Account

You are responsible for protecting your login credentials and taking reasonable steps to secure your account and devices.

You must notify us if you suspect unauthorized access or misuse.

You may not:

• impersonate another person;
• provide deliberately false account information;
• transfer or sell your account; or
• attempt to gain unauthorized access to another account.

We may apply reasonable security measures or restrictions where necessary to protect users or the Service.

4. Connecting With Your Partner

LoveKameleon allows two users to link their accounts as a couple.

A couple connection is created only after the invited partner accepts it.

By linking accounts, both users understand that certain information and features may become available within the couple experience, including relevant:

• personas;
• persona images;
• chats;
• visual questions;
• Sparks;
• shared features; and
• Premium access where applicable.

We do not verify whether users are legally married or otherwise genuinely in a relationship. Users are responsible for deciding whom they connect with.

You must not link, impersonate or access another person without their permission.

If the couple connection ends or becomes unavailable, access to partner-dependent functionality may also change or end.

5. Personas and Communications

Personas are fictional roleplay identities controlled by real LoveKameleon users. They are not separate people or accounts.

You remain responsible for activity performed through your personas.

You retain ownership of messages, images, persona content and other material you submit ("User Content").

You grant us a limited, non-exclusive, worldwide right to host, store, process, transmit, display, back up and otherwise technically handle User Content only as reasonably necessary to operate, secure and provide the Service.

We do not acquire ownership of your private conversations merely because you use LoveKameleon.

You are responsible for ensuring you have the right to upload and share the content you provide.

6. Adult and Prohibited Content

LoveKameleon may support flirtatious, romantic or adult-oriented communication between consenting adults.

However, you must not create, upload, request, share or promote content involving:

• anyone under 18 in a sexual context;
• sexual exploitation or abuse;
• non-consensual sexual activity;
• intimate images shared without consent;
• threats of sexual violence;
• coercion or blackmail;
• illegal sexual activity;
• unlawful harassment; or
• other content prohibited by law.

Sexual content involving minors is strictly prohibited.

Where reasonably necessary or legally required, we may remove content, restrict accounts, preserve relevant information or report matters to competent authorities.

7. Acceptable Use

You must not:

• harass, threaten, stalk or abuse another person;
• upload unlawful, malicious, defamatory or infringing content;
• distribute malware;
• interfere with the Service;
• circumvent authentication, authorization or security controls;
• scrape or systematically extract Service data;
• attempt unauthorized access to another couple's information;
• reverse engineer the Service except where law expressly permits it;
• violate another person's privacy or intellectual-property rights; or
• use LoveKameleon for unlawful purposes.

We may investigate suspected misuse and restrict or terminate accounts where reasonably necessary.

8. Premium Subscriptions

LoveKameleon may offer free functionality and optional Premium subscriptions.

The applicable:

• price;
• subscription period;
• included benefits; and
• billing terms

will be shown before purchase.

Subscriptions purchased through Apple App Store or Google Play are processed by the applicable store and may be managed through our subscription technology providers.

Automatic renewal. Auto-renewable subscriptions renew automatically unless cancelled according to the applicable store's rules.

Cancellation. You can manage or cancel your subscription through the platform through which you purchased it. Cancellation generally stops future renewal while allowing Premium access to continue until the end of the already-paid period, unless applicable law or store rules provide otherwise.

Deleting your LoveKameleon account does not necessarily cancel your App Store or Google Play subscription. Store subscriptions must be managed separately.

Refunds. Refunds processed through Apple or Google are subject to the applicable store's rules and mandatory consumer law.

Nothing in these Terms limits statutory refund, cancellation or withdrawal rights that cannot legally be excluded.

9. Shared Premium Access

LoveKameleon may allow one active Premium subscription to provide Premium access to both users in a currently linked couple.

The subscription remains associated with the account that purchased it.

The linked partner's Premium access may end if:

• the subscription expires;
• renewal is cancelled and the paid period ends;
• payment fails;
• the purchase is refunded or revoked;
• the purchasing account is deleted; or
• the couple connection ends.

A linked partner does not acquire ownership of the purchaser's Apple or Google subscription.

If both partners independently subscribe, LoveKameleon does not control duplicate billing or refunds processed by the stores.

10. Trials, Promotions and Price Changes

We may offer trials, introductory pricing or promotional offers subject to the conditions shown at the time.

Where applicable, a trial or introductory offer may automatically convert into a paid subscription unless cancelled before renewal.

Subscription prices may change. Any required notice or consent will be handled in accordance with applicable law and app-store rules.

11. Push Notifications

If enabled, LoveKameleon may send notifications about:

• partner messages;
• visual questions;
• couple invitations;
• account activity;
• Premium status; or
• important Service communications.

You control notification permissions through your device settings.

Because communications may be private or intimate, we may limit the message information displayed on device lock screens.

12. Intellectual Property

LoveKameleon and its software, interfaces, branding, designs, graphics, persona templates, Spark libraries and other proprietary materials belong to us or our licensors.

Subject to these Terms, we grant you a limited, personal, revocable, non-exclusive and non-transferable right to use the Service for its intended purpose.

No ownership rights in LoveKameleon are transferred to you.

Feedback or suggestions you voluntarily provide may be used by us without compensation or attribution, but this does not transfer ownership of your private chats or other unrelated User Content.

13. Third-Party Services

LoveKameleon relies on third-party providers for services such as:

• authentication;
• hosting and databases;
• storage;
• mobile-app functionality;
• push notifications;
• subscription management;
• payment processing; and
• app-store distribution.

Third-party services are subject to their own terms and privacy practices.

To the extent permitted by law, we are not responsible for outages, failures, pricing changes or other acts of third-party providers that are outside our reasonable control.

14. Service Availability and Changes

We aim to provide a reliable Service but do not guarantee uninterrupted or error-free operation.

LoveKameleon may occasionally be:

• unavailable;
• updated;
• modified;
• restricted; or
• discontinued.

We may add, remove or change functionality for product, technical, security, legal or business reasons.

Where changes materially affect a paid subscription, we will comply with applicable consumer law and app-store requirements.

15. No Guarantees About Relationship Outcomes

LoveKameleon is a communication and entertainment tool.

We do not guarantee that using the Service will:

• improve your relationship;
• increase intimacy;
• prevent conflict;
• produce a particular emotional outcome; or
• be suitable for every couple.

Users remain responsible for their own communications, boundaries, decisions and relationships.

16. Disclaimer of Warranties

To the maximum extent permitted by applicable law, LoveKameleon is provided on an "as is" and "as available" basis.

We do not guarantee that the Service will always be:

• uninterrupted;
• free from errors;
• secure against every possible threat;
• compatible with every device;
• free from data loss; or
• suitable for every user's expectations.

Nothing in these Terms excludes warranties or consumer protections that cannot lawfully be excluded.

17. Limitation of Liability

To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, consequential, special or punitive damages, including loss of:

• profits;
• business;
• goodwill;
• opportunities; or
• data.

To the maximum extent legally permitted, our total liability arising out of the Service or these Terms will not exceed the greater of:

• CHF 50; or
• the amount you paid for LoveKameleon during the 12 months immediately preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability where doing so is prohibited by law, including liability for intentional misconduct, gross negligence, death or personal injury where applicable.

Mandatory consumer rights remain unaffected.

18. Your Responsibility for Misuse

You are responsible for your unlawful use of the Service and for User Content you submit.

To the extent permitted by applicable law, you are responsible for reasonable losses or third-party claims directly resulting from:

• intentional or unlawful violation of these Terms;
• submitting content without the necessary rights;
• infringement of another person's rights; or
• illegal use of LoveKameleon.

This section does not impose liability that applicable consumer law does not permit.

19. Suspension, Termination and Account Deletion

You may stop using LoveKameleon or delete your account at any time using available account functionality.

We may restrict, suspend or terminate an account where reasonably necessary because of:

• violation of these Terms;
• fraud or abuse;
• security risk;
• unlawful activity;
• danger to users;
• legal requirements; or
• material misuse of the Service.

Where appropriate and reasonably possible, we may provide notice.

Deletion and retention of personal data are handled according to our Privacy Policy.

Some information may be retained where reasonably necessary for legal obligations, security, fraud prevention, disputes or technical backups.

Again, deleting your LoveKameleon account does not necessarily cancel an App Store or Google Play subscription.

20. App Stores

If you obtain LoveKameleon through Apple App Store or Google Play, the applicable store terms also apply.

Store rules may govern:

• purchases;
• renewal;
• cancellation;
• refunds;
• purchase restoration; and
• billing.

Where mandatory app-store requirements governing a transaction conflict with these Terms, those mandatory requirements apply.

21. Changes to These Terms

We may update these Terms to reflect changes in the Service, law, technology or business operations.

Material changes may be communicated through:

• the Service;
• email;
• account notifications; or
• another reasonable method.

Where legally required, we will request acceptance before updated Terms take effect.

If you do not accept a required change, you may stop using the Service and delete your account.

22. Governing Law and Disputes

These Terms are governed by the substantive laws of Switzerland, excluding its conflict-of-laws rules and the United Nations Convention on Contracts for the International Sale of Goods.

To the extent legally permitted, disputes are subject to the competent courts at our registered seat in Switzerland.

However, nothing in these Terms deprives a consumer of:

• mandatory protections under the law of their country of residence; or
• any mandatory jurisdiction or forum available under applicable consumer law.

Before commencing formal proceedings, we encourage you to contact us and attempt to resolve the dispute informally where appropriate.

This does not restrict mandatory legal rights or limitation periods.

23. General

These Terms together with our Privacy Policy govern your use of LoveKameleon.

If any provision is invalid or unenforceable, it will be limited or severed only to the extent necessary, and the remaining provisions will remain effective.

Failure to enforce a provision does not waive the right to enforce it later.

You may not transfer your account or rights under these Terms without our consent.

We may transfer our rights and obligations as part of a legitimate merger, acquisition, restructuring or transfer of the Service, subject to applicable law.

Nothing in these Terms creates a partnership, employment, agency or joint venture between you and us.

If translations are provided, the English version controls to the extent permitted by applicable law.

24. Contact

For questions, complaints or legal notices:

• Gunsu Pancar
• Email: info@lovekameleon.com